Bungie doesn't handle licensing. That is a Microsoft issue. You will need to work with them to resolve this issue.
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I could care less about money that’s not the issue honestly I just want to use the items I bought I hate destiny 2 so I still play destiny 1 and I want to equip my exotic titan mark
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Then you will need to continue to work with Microsoft. Bungie can't fix the issue when it's a Microsoft issue. Have you tired restoring your license?
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Microsoft specifically stated it was a problem on bungies end so I’d like a refund or someone to fix the issue ASAP
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Well you'll get neither from Bungie because licenses are handled by the platform, in this case Microsoft. If you want a refund go through them, they're who you purchased the license from.
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No need for a refund I just need someone to stop being lazy and allow my account to use the items I bought
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Bungie do not issue licenses, your platform does. You bought it through Xbox marketplace, Microsoft issues and handles all licenses it sells, Bungie are just told which licenses you own when you login to D1/D2 so you can access paid for content. They aren't being told by MS that you own the license for the TTK collectors stuff It's purely 100% Microsoft's problem and you're just pissing in the wind hoping for Bungie to step in for something they have no control over.
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licensing is a playform issue bungie does not have the ability to enable or revoke licenses on any platform. you will need to continue to work with xbox. only they can fix a licensing issue.