JavaScript is required to use Bungie.net

Forums

originally posted in: I need some help please
7/12/2022 3:02:51 PM
7
Bungie doesn't handle licensing. That is a Microsoft issue. You will need to work with them to resolve this issue.
English

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • I could care less about money that’s not the issue honestly I just want to use the items I bought I hate destiny 2 so I still play destiny 1 and I want to equip my exotic titan mark

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Then you will need to continue to work with Microsoft. Bungie can't fix the issue when it's a Microsoft issue. Have you tired restoring your license?

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Microsoft specifically stated it was a problem on bungies end so I’d like a refund or someone to fix the issue ASAP

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Well you'll get neither from Bungie because licenses are handled by the platform, in this case Microsoft. If you want a refund go through them, they're who you purchased the license from.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • No need for a refund I just need someone to stop being lazy and allow my account to use the items I bought

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Bungie do not issue licenses, your platform does. You bought it through Xbox marketplace, Microsoft issues and handles all licenses it sells, Bungie are just told which licenses you own when you login to D1/D2 so you can access paid for content. They aren't being told by MS that you own the license for the TTK collectors stuff It's purely 100% Microsoft's problem and you're just pissing in the wind hoping for Bungie to step in for something they have no control over.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • licensing is a playform issue bungie does not have the ability to enable or revoke licenses on any platform. you will need to continue to work with xbox. only they can fix a licensing issue.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

You are not allowed to view this content.
;
preload icon
preload icon
preload icon