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Edited by Luna: 5/30/2022 12:06:49 PM
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Luna

Missing Twitch Prime loot for months

i have been claiming the Twitch Prime loot for over a year and i haven't received any of the items, even though they are all mentioned in the "Partner Rewards" section, and they all say to visit Amanda in the Tower but she doesn't have any loot in her inventory. when i open her inventory it just lags but doesn't show any twitch prime stuff. interestingly enough, the Destiny Companion app and Destiny Item Manager do actually show the prime loot in her inventory, despite not being shown ingame. partner rewards from the bungie site: [url]https://i.imgur.com/aLbXbzZ.png[/url] amanda's inventory in the Companion app: [url]https://i.imgur.com/zf2i1Zz.jpg[/url] amanda's inventory in Destiny Item Manager: [url]https://i.imgur.com/y07eJ66.png[/url] amanda in the tower: [url]https://i.imgur.com/ttD5pwP.png[/url] i tried relinking both accounts and waiting 24 hours but that didn't work either. both accounts are the correctly used accounts. i also logged into my xbox account to see if i could retrieve the items there, but she also had nothing in her inventory on xbox.

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  • Edited by MysticMrE: 8/29/2022 9:42:29 AM
    How has bungo STILL not adressed this issue?? or even fixed it for that matter??! so much for communicating in the COMMUNITY FORUMS, jezus. I want my prime rewards BUNGIE, you legally OWE us these rewards. Otherwise it is considered false advertisements and fake reward system to entice people to play destiny 2 AND have prime. Why cant they EVER implement something that actually functions the way its supposed to, but -when its something on which they lose money, they fix in a HOT minute.... I come back to the game after more than a year and this is what I come back to?! Shame on you bungie, SHAME

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  • The same for me... I can see [b]my items from the app[/b], but [b]I can't claim them[/b] in game. I see many posts about this for several weeks/months, but nothing seems to move from bungies side If only they had added the possibility to manage/buy and claim your inventory from the app.... The problem would have been solved....

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  • Started a new topic: Missing Twitch Prime loot(3 Replies))

  • no one for bungie addressed this wtf

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  • I just got back to the game and I've been claiming these rewards for 2 years now (taking a look at my history, my first ever claimed prime gaming reward was on june 25th, 2020) and I just noticed that I have exactly the same problem as you do. I can see all the rewards in the companion app and in the destiny item manager but nothing on amanda's screen dang. Let me know if you ever find a solution please, I couldn't find anywhere to open a support ticket related to this

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  • Edited by Luna: 6/2/2022 9:43:58 PM
    after relinking and claiming the new twitch drop i still cannot claim my items ingame.

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  • Experiencing exactly the same problem. I've been making posts for a few days about it with no luck.

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    6 Replies
    • I haven't played this game for months all to turn it on and find the exact same thing I suppose this is a definitive answer to my destiny as well as its own I'm done with this garbage disposal life sucker of a game for good now I feel like William Wallace FREEEDOM!!

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    • Also having this issue, Feeling rather ripped off. Bungie, a fix please?

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