This has also happened to me, I bought the deluxe preorder in October and the payment went through because I have been playing the dungeon and other pack content since it dropped. I got on today though and it says I don't have it and looking at the order history says my preorder failed even though I've been playing the 30th anniversary pack for 2 months. So I'm confused I sincerely hope Bungie fix it because I don't want to pay for the expansion again.
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Microsoft doesn't charge for pre-orders until 10 days before its release. For those who ordered the 30th + WQ Deluxe Edition they were given access to the 30th Anniversary content before being charged. Then when Microsoft goes to charge you 10 days before if there is a problem the purchase is cancelled and then you lose access to the unreleased content as well as the content that had already been released that you had access to. If MS declined your pre-order when they attempted to charge you in the last week then you'll need to contact them for further assistance.
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Yes I understand but I haven't had this issue for ten days which is why I assumed everything was all good. This has only happened Tonight 2 days before the expansion drops.
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It only takes one minute to log in to your microsoft account and check your order history. Could be they made several attempts over several days and eventually declined the purchase when all attempts failed within the 10 days window.