JavaScript is required to use Bungie.net

Help

Help us help you.
2/9/2022 12:36:48 PM
2

General Support Contact

Is there anywhere to submit general requests for game support? I can’t find anywhere through all the various forums and forms. I lost 25 upgrade modules from my Postmaster. They just disappeared. I’d like to ask someone to look at my account to see what happened. I did not retrieve or discard them, my PM is never full… they just disappeared. Any help is appreciated. Thanks.
English
#Help #gameplay

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

View Entire Topic
  • Hello there, The forums are the support for the game, there is not a direct contact method. Postmaster is not meant for long term storage. Items in it are subject to deletion at any time for numerous reasons including: lack of space, daily or weekly reset, updates, or maintenance etc. Unfortunately, Bungie does not restore lost or deleted items or characters. [quote][url=https://www.bungie.net/en/Help/Article/12211]Whether due to accidental deletion or unauthorized account access, Bungie does not recover manually deleted characters or items, and does not replace in-game items that are lost or dismantled.[/url][/quote]

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    3 Replies
    You are not allowed to view this content.
    ;
    preload icon
    preload icon
    preload icon