{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
2/1/2022 4:51:38 PM
3
My purchasesd Shadowkeep DLC disappeared when Gamer Pass expired
I installed Destiny2 using Xbox Gamer Pass last year with all the extras apart from Shadowkeep. I played it for a bit and then purchased the Shadowkeep DLC.
At Christmas (2021) Destiny2 stopped working. It said "the licence for my Gamer Pass expired" and I should purchase the game. So bought the Deluxe Edition of Beyond Light, reinstalled everything and Shadowkeep DLC is not showing as purchased. I click on it and it takes me to the payment page again. I have already paid for this and it is asking me to pay again.
Can you help fix this or tell me why it happened. Everything just stopped working and I didn't even get an email to say why :(
I tried contacting Xbox but they say all "in game" stuff is your domain.
-
BL deluxe doesn’t include shadowkeep
-
2 RepliesEdited by Ingwe-Queen: 2/1/2022 4:57:58 PMDestiny has been removed from the game pass. Microsoft made this decision not Bungie. All games on the game pass can be removed anytime. [quote]The game pass allows you to rent the game you do not actually own the game. [/quote] Bungie is unable to help you with this as Microsoft holds the licenses for the game. [quote][quote]If you are sure you paid money for DLC's etc, not on the pass, check your purchase history and find your Shadowkeep purchase. Does the purchase status show as Completed? If no or shows something else then you need to contact Microsoft as this is a license issue.[/quote] [/quote]
-
you will need to work with xbox. they control game licenses. bungie cannot grant or rescind platform licenses.
