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1/27/2022 5:45:27 PM
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Steam Acc got hacked all my Chars got deleted

Hello so as you can read in the title my steam acc got hacked and the person who hacked my acc deleted all my chars and all my stuff i had in my safe is gone and he made on his own 3 titans one as human and 2 as and exo before this happened i had one of each class so one hunter one titan and one warlock i allready wrote the support but i couldnt find the right support for that so i wrote the ticket to the cheat support 2 days ago and i still got no answer, did someone else got a problem like that? can i get my stuff back? all help is welcome thank you
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  • Unfortunately, Bungie does not restore lost or deleted items or characters. [quote][url=https://www.bungie.net/en/Help/Article/12211]Whether due to accidental deletion or unauthorized account access, Bungie does not recover manually deleted characters or items, and does not replace in-game items that are lost or dismantled.[/url][/quote] If you, personally, did not delete anything then it is recommended that you change your passwords, enable 2FA and review the [url=https://www.bungie.net/en/Help/Article/12718]Bungie Account Security Guide [/url]for more tips.

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  • 2 words: 2 factor

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    • Edited by Mike1985Ormsby: 1/27/2022 5:47:42 PM
      Nothing can be done. Account responsibility is down to the user. Bungie policy also states that they don't restore lost or deleted items/characters. Make sure in future you use 2 factor authentication on your account.

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    • [url=https://help.bungie.net/hc/en-us/articles/360048721292]Account Security Guide[/url] [url=https://help.bungie.net/hc/en-us/articles/360048717732]Deleted Item and Character Policy[/url]

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