JavaScript is required to use Bungie.net

Forums

originally posted in: Need to unlink an old PSN account.
1/24/2022 11:36:08 PM
5
1
OatsFX
OatsFX

Being nice goes far. old

The only way to unlink accounts is to deactivate Cross Save on the [url=https://www.bungie.net/7/en/CrossSave]Cross Save page[/url]. [b]Beware:[/b] Deactivating Cross Save will incur a 90-day wait period before you can re-activate Cross Save. [quote]Players who want to change their Cross Save setup and link to another platform account because they chose the wrong account will have to disable Cross Save, update linked accounts, and wait 90 days before they can enable Cross Save again. For more information about disabling Cross Save, view the "Disabling Cross Save" section above. [/quote] via the [url=https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide]Destiny 2: Cross Save Guide[/url].
English

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • The issue is that I don't have access to the old PSN account and it requires you to authenticate every linked account before you can deactivate it.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • 2
    OatsFX
    OatsFX

    Being nice goes far. - old

    If you cannot gain access to the PSN account that is linked to your Bungie.net account, unfortunately you will not be able to unlink it. If you want to link the new PSN account, then you will have to create a Bungie new account where you can link your new PSN account and your other platform accounts. Bungie also does not remove any linked accounts under any circumstances. [quote]Bungie will not remove unauthorized Cross Save links from Bungie.net profiles. [/quote]via the [url=https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide]Destiny 2: Cross Save Guide[/url].

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • [quote]I don't have access to the old PSN account[/quote] Why don't you? You previously said this: [quote]I linked an old PSN account back when crossplay come out[/quote] You had to be able to authenticate the account to link it, so you can now simply authenticate it again to unlink it.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • My old phone broke in December of 2020 and they could not transfer my number to the new phone. Because my number changed I cannot get through the 2FA on my old PSN and therefore cannot authenticate the acoount.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • [quote]My old phone broke in December of 2020 and they could not transfer my number to the new phone. Because my number changed I cannot get through the 2FA on my old PSN and therefore cannot authenticate the acoount.[/quote] Then there's nothing you can do and can't unlink the account unless you work with Sony to regain access.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

You are not allowed to view this content.
;
preload icon
preload icon
preload icon