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originally posted in: Cross save not linking properly
1/23/2022 12:32:46 AM
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Was this XBox account linked to a different Bungie profile and moved to this profile you're posting from? And if it was, were you utilizing cross save on that other profile, disabled cross save, unlinked the XBox account, and then linked that XBox account to this profile?
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  • Yeah that is correct. The XBox account was linked to another account with cross save enabled. I disabled cross save, unlinked the xbox account and tried to link it to my main account

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  • Platform accounts involved in Cross Save can not be added back to Cross Save for 90 days after Cross Save is disabled.

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  • Ah I see. I thought it was just the bungie account couldn't enable cross save again and I would have thought it would have given me some sort of message when linking the account, but it gets me to confirm that I understand that this account will automatically be added to cross save. Thanks for the clarification

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  • The lockout is attached to the platform account, not the profiles. So while it may appear you've added the account to this cross save, it actually isn't active in it because it has a 90 day cooldown attached to it.

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