JavaScript is required to use Bungie.net

Help

Help us help you.
1/21/2022 2:05:03 PM
3

10 Ascendant Shards missing

[b]10 Ascendant Shards[/b] have been deleted from my postmaster since yesterday's patch. I don't know how or when they got deleted or went missing. Any help?

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Don't use yer postmaster as a vault!

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Bungie has stated on so many occasions, DO NOT use the postmaster for storage or you risk losing items, This is avoidable if you just used an app like Dim or Ishtar where you can drag items from your postmaster to your character and then dismantle them. Bungie will not replace these items. [url=https://help.bungie.net/hc/en-us/articles/360048717732-Deleted-Item-and-Character-Policy]Bungie Policy[/url]

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    3 Replies
    • No way to tell how or why. Postmaster should only delete stuff if it gets full and you continue to pick items up. The oldest items get deleted to make room for newer items. Regardless of how or why, Bungie does not restore lost or deleted items and characters so the only way to get them back is to complete activities that reward them. The only suggestion I can give is to try and keep your Postmaster mostly empty at all times. It should never be used for storage. Alternatively you can use third party apps/sites to set up a farming mode where they will continually keep your Postmaster cleaned out to avoid items getting auto-deleted from a Postmaster getting full.

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    You are not allowed to view this content.
    ;
    preload icon
    preload icon
    preload icon