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11/4/2021 9:48:56 PM
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Unable to Redeem Previous In-game Prime Gaming Rewards - Missing Items

I have not been able to retrieve the claim rewards for Amazon/Twitch 'Prime Gaming' on Steam platform even though I have had my Bungie account linked properly for some time now. Fully "claimed" on Prime Gaming and receipt shows same on Bungie rewards page but in-game NPC Amanda Holliday does not display any of the items for my account to redeem. The only one that showed is the newest batch for the current month (Nov. 2021). None from prior months. I've included the text version of a screenshot from my redemption page. Screenshots are in Google Photos link: https://photos.app.goo.gl/1nSaoGubJd6fC3r97 [u]Bungie.net's Partner Rewards:[/u] [b]Prime Gaming Reward Offer 23[/b] Reward available from Amanda Holliday in the Tower. Nov 03, 2021 [b]Prime Gaming Reward Offer 22[/b] Reward available from Amanda Holliday in the Tower. Sep 23, 2021 [i]Offers 12-21 were all claimed on Prime Gaming and show on Bungie's reward page as well.[/i] [u]Oldest reward: [/u] [b]Prime Gaming Reward Offer 11[/b] Reward available from Amanda Holliday in the Tower. Dec 11, 2020

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  • Hello. Records show that these drops are all on your account and were put on your PlayStation account. Since your added your Steam account after you already claimed those rewards, they won't appear on your Steam account. Furthermore, I see that you are using Cross Save now and are using your Steam characters for Cross Save, so you will be unable to obtain these rewards unless you deactivate Cross Save and use your PlayStation characters instead.

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