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8/25/2021 1:27:42 AM
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Collector's Edition Preorder Issue.

I purchased the collector's edition of the Witch Queen today however I was not able to do so while signed in on my Bungie.net/BungieStore account due to me being away and not on a trusted network. So I purchased it and realized later this evening the my preorder bonuses were not given. I got an order confirmation but nothing appeared in my postmaster. I would like to get the bonus I payed for and not have them sucked into a void of code. Any help resolving this issue would be helpful. Also tried sign in earlier and sent multiple support tickets to their support email with follow ups but I got no response from them.

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