I played on a xbox for a while and switched to playstation i crosssaved my accounts and couple days after my acc got hacked and i cant get it back i already contacted playstation they cant do anything about it i created a new playstation account and wanted to continue my progress but i cant cancel the crossave because i cant authenticate that the playstation account is mine (he changed pass and email) so i cant play destiny and i cant unlink and relink it to a new account if anyone can help please do i dont want to wait 90 days to relink my account( i havent spent or bought any silver). ( can someone tell me a way to contact bungie customer service in a way please)
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4 RepliesAccount security is the responsibility of the player. Bungie cannot assist in deactivating Cross Save if you are unable to authenticate that account, and PlayStation support is the only one who can help you to regain access to it. When reaching out to them, do not mention bungie.net, Destiny, Cross Save, etc—all they need to know is that you need help getting your account back. [quote][b]Unauthorized Account Links[/b] Bungie will not remove unauthorized Cross Save links from Bungie.net profiles. Players are recommended to not share their account details with anyone, and to set up 2-step authentication on their platform accounts to prevent unauthorized access. For more details on how to keep your account safe please visit our [url=https://help.bungie.net/hc/articles/360048721292]Account Security Guide[/url].[/quote]