Hey,
The Essence of Despair is a bounty, basically. It should be in your quest log, and I believe it requires doing various activities on the moon.
Complete the activities to cleanse the essence and then return to Eris.
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
7 Day Ban
7 Day Ban
30 Day Ban
Permanent Ban
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