For some weird reason the one and only trials armor piece I acquired ( Vest of the Exile ) did not show in the available transmog gear. When I go to collections it's not greyed out to show I never owned it. But it's just not there in the transmog screen :( much sad. Kinda killed the excitement vibe I had when I jumped on . I don't know what to do.
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Hey, If you're referring to your hunter, any armor that you're wearing will not appear in the appearance screen for armor synthesis. Swap it out for a different chest piece, and you should be able to unlock it as a universal ornament.