It were years since the last time Bungie actracted so much negative publicity on them. I suppose they must be proud of themselves at this point...
https://www.pcgamer.com/destiny-2s-new-transmog-system-is-incredibly-confusing-and-involves-grinding-bounties-for-some-reason/
https://techraptor.net/gaming/news/destiny-2-transmog-system-is-grindy-mess
https://www.gamesradar.com/why-destiny-2-players-are-upset-about-its-new-armor-synthesis-transmog-system/
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It's a conspiracy, they are all in cahoots with each other for the clicks and views. Bungie manufacrured the fake outrage, suddenly they'll "fix" it without actually doing anything again and get praise like last time with sunsetting.