You currently have cross-save enabled, and your Steam account is still linked to your profile. It is not possible to unlink platform accounts while cross-save is active. When you setup cross-save, you selected your Steam account as the active save data. This would be why you cannot access your PSN characters.
-If you do wish to use cross-save:
Please read through the article linked below, and fill out the contact form at the bottom. Request that your active save be changed from Steam to PSN, and Bungie staff may assist, at their discretion. Please note that these forms are reviewed during regular business hours only (9am to 5pm Pacific, M-F), so it may take a few days to receive a response. Do not deactivate cross-save.
https://www.bungie.net/en/Help/Troubleshoot?oid=48099
-If you do not wish to use cross-save at all; you can deactivate the feature yourself. Click on your profile icon, click on cross-save, and click the deactivate button. Follow the prompts to authenticate your accounts, and finalize the deactivation.
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Edited by KungFuKitty9: 2/14/2021 7:59:50 PMI had a feeling that was the case. I just looked at my accounts linked on the Bungie website instead of the Destiny 2 app and it was showing Steam as my active characters account and not my Playstation one. 🤦🏻♀️ Reading through the link you provided it looks like no matter what, I won’t be able to disable or make a request to switch accounts because I bought Silver on the Playstation store for one of my new characters. If I decide to play on Steam, do I need to buy the expansions to match what I bought on Playstation in order to play them?? Or will that not matter anyway if Bungie won’t switch the cross play account from Steam to Playstation where my characters are on anyway?
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You can request that Bungie switch your accounts if your Playstation save data as your active save data. Switching is a different request from disabling. DLCs must be purchased on the platform you intend to use them on. Your platform licenses are not part of your save data and are instead licenses granted to you by the platform company, so owning something on the Sony Playstation is a Sony Playstation license, not a Valve Steam license; you'd have to buy the equivalent license on Steam to have access to it when playing on Steam.