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1/13/2021 6:56:52 PM
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Hello. Thanks for your report.
Records show that you own the Beyond Light+Season Edition license, but that you somehow don't have Destiny 2 downloaded. You may want to uninstall the game, [url=https://www.bungie.net/en/Help/Article/12539]clear your console cache[/url], [url=https://www.bungie.net/en/Help/Article/12181]restore your Destiny console licenses[/url], then log back into the game and verify if you can access Beyond Light content.
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Yes, I took it off my downloads after troubleshooting per my previous post. I retried restoration of license and I retried clearing my consoles cache. It says I own the deluxe edition still. I visited Variks, no changes. Stasis class not available says I need to purchase Beyond light. Night raids also say I gotta have the DLC. Eververse is reading I have Beyond Light. My achievements in Beyond Light are still there.
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Could you provide a video or screenshots of this occurring so we can look into it further? A YouTube, Twitter, or [url=https://imgur.com/]Imgur.com[/url] link would be the best way for us to view it.
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Here’s everything. https://youtu.be/8a4rvwfOqI4
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Thank you. The reason why you are having this issue is that you refunded your purchase of Beyond Light, which is why you can't access certain quests, locations, activities, or subclasses anymore. You will have to re-purchase Beyond Light to use these items.
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You mean the Destiny 2 beyond light deluxe edition doesn’t come with beyond light?
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It does, but if you refunded it, then you can't play it until you purchase it again.
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Just tried the app download, it didn’t resolve it.
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I tried uninstalling reinstalling, restoring cache, and restore licenses again. Nothing came of it but I’m trying to be as active as I can to get this back.
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In the video I showed I bought the game twice. Chose the Deluxe edition. Refunded the base game. Now I only have Deluxe edition.
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Ok I’ll get that up ASAP.
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I tried doing these same steps again today to no resolution.
