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Edited by BNGHelp6:
10/19/2020 5:22:51 PM
2
Can't Pre Order Beyond Light
Hi Sorry if posting in wrong category I will make this short:
I Pre Ordered when Beyond Light was announced, redeemed the code on Steam.
But when the launch date was moved to November 10th I was unsure if I could play right at launch so I was refunded.
A few months later and I have a much more balanced work/life schedule and I would like to support Bungie and pre-order but Steam says I can not order it again and in game it shows the DLC as already purchased.
I would like to pre order to get access to the loot but am unsure as to what to do.
Do I just need to re-pre-order? I am not sure if Steam allows you to redeem duplicate codes for content or items you "already own".
Thanks.
tl;dr I preordered was refunded but can not repurchase it on steam as it says I already own the DLC but I technically don't and want to re order it.
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5 RepliesHey there. Thanks for bringing this to our attention. Could you please contact [url=https://bungiestore.com/pages/customer-service]Bungie Store Customer Service[/url] with your issue, the URL to this thread, and your order number? They can then verify your issue and help you get sorted.
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13 RepliesHi there! If the Steam Store states that you have not pre-ordered it, you will need to do it again.
