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originally posted in: Monday DeadLine
10/15/2020 1:20:34 PM
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Allo there, Unfortunately Bungie are not able to restore your characters or items as per their deletion policy and if you wish to get a refund then you'll need to contact the store you bought it from. Bungie is not able to compensate you as anything done on your account is assumed to be you the owner of the account and Bungie has no way in knowing it is not in fact you deleting things. https://www.bungie.net/en/help/article/12211 [quote]Bungie does not provide the following services: [b]Restoration of deleted characters[/b] [b]Recovery of dismantled, scrapped, deleted, or otherwise discarded items[/b][/quote] You should change all your passwords and enable 2 factor authentication. You should also take a look at the guide below on keeping your account secure. https://www.bungie.net/en/Help/Article/12718
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