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10/1/2020 6:43:00 PM
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Bought upgrade edition and didnt get season pass

I bought the upgrade edition today, i got forsaken and Shadowkeep but no season pass. I only have the one account, and its the same psn account i i use for the game. Any suggestions or how I can get ahold of bungie to fix this? They seem to make it overly complicated to contact them.
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#Help #seasonpass

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  • Hey there. We've been investigating this issue and believe it's now resolved. Can you please log out and back into the game to verify if you have the Season Pass or now?

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    • Edited by ADragonWithin: 10/1/2020 8:26:54 PM
      Bungie just put out a tweet that they're investigating an issue where Shadowkeep purchases aren't being properly granted the Season Pass. The Upgrade edition gives you the SP because Shadowkeep is part of the bundled purchase, so this is affecting you as well. https://twitter.com/bungiehelp/status/1311761133473157120 Unfortunately, until the issue is resolved, there's not much you can do outside of purchasing it directly yourself. I'd suggest waiting if you're able to do so just in case it gets fixed soon.

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      • What is the exact name of the edition you bought ?

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