Hey there! According to the API, you only had one character deleted with a playtime of 2h 16m. Characters can only be manually deleted by someone having access to your account. It is not recommended that you give your console account information to anyone. I highly suggest that you enable some extra security measures to prevent unauthorized access such as 2FA.
https://www.bungie.net/en/Help/Article/12718
Unfortunately, whether due to accidental deletion or unauthorized access, Bungie does not restore lost or deleted items or characters. You can however, grab your exotics from the collections page.
https://www.bungie.net/en/Help/Article/12211
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its like theres a chunk of time just missing from my accounts like nothing was registered for a long time, i stopped playing when the max light level was 350 maybe 380/400, when im looking at the info i can find its 3 payments in 2017 then nothing until 2020, i have a friend that i play with and we grinded together for the exotics, he just reinstalled his game as well and i he had all the exotics left ion his collection. could it have something to do with that my cd player is broken so i had to deleted the game and reinstall it from a downloaded version instead of using the big limited edition pack CD i had from the start? and btw the deleted character with 2h playtime, can you see what it was(warlock?) and when it was created? all my characters should been created 2017 except the new hunter i had to recreate 2020
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I have been away since around 2018. after i started playing again and i saw my hunter was missing i logged in to the warlock that was there instead of the hunter to look if it had any equipment, and it had 2 exotics so i took them then deleted the character and created a new hunter, so i have deleted 1 myself. And my titan was mostly clean except it had an exotic helmet. Its only me with access to the ps4, i was away for a couple of years and forgot my PSN login, the only thing i have done is called PS support to get my old PSN to a New mail account then reinstalled destiny. I am 100% sure nothing have been deleted from exotics etc, and i dont understand how some can be in the collection and some aren't, Im missing alot of the exotic around 20 or so weapons especially . I had most of the exotics from the first 4-5 season except some of the raid exotics. I only had 10 i think it was in collection when i started playing again. sorry for the late reply have been away for work. Regards Fred