Hey there! Bungie is currently investigating this issue. [quote]We are currently investigating an issue where generated Bungie Rewards codes are not valid in the EU Bungie Store.[/quote] https://twitter.com/bungiehelp/status/1295869444632141825?s=21 If you are using the US Store, you will need to contact the [url=https://bungiestore.com/pages/customer-service]Bungie Store Customer Service[/url] as they are separate from the forums. They will be able to look into this issue.