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8/12/2020 8:12:37 PM
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Characters not showing up on app for PlayStation.

I used cross save to transfer characters to PlayStation and everything worked fine. When trying to use the app it says I have no valid characters on PlayStation. It loads them fine for Xbox but I no longer play on Xbox. Any ideas?
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  • Cross-save allows you to access the data from your active account, Xbox in your case, across all of your linked platforms. The data does not transfer to the other accounts, and it will always be permanently tied to your Xbox account. It is correct that your PSN account will show as having no characters, because you do not have character data on your PSN account, and are using your Xbox data to play the game. Regardless of what platform you are playing on, the save data is in fact Xbox data.

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