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originally posted in: Any help please
7/30/2020 5:19:21 PM
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Hi there. Thanks for your report. The WEASEL error code is an all-encompassing error message that is usually an indicator that you are experiencing a general networking issue. [u]However[/u], this error can also show up if: [quote][b]A.[/b] You are Cross Saved and tried logging into two different platforms at the same time [b]B.[/b] You were in an activity and a ban was placed on your account [b]C.[/b] Your clan has special characters in its information or you have invites from clans that need to be removed[/quote] You may want to review our WEASEL article on http://help.bungie.net for more information about this error code. Below are suggestions that may help with your issue:[quote] [b]1.[/b] Use a wired connection rather than Wi-Fi [b]2.[/b] Quit any program or turn off other devices that are streaming [b]3.[/b] [url=https://www.bungie.net/en/Help/Article/12539]Clear your console cache[/url] or, if on PC, [url=https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335]verify the integrity of your game files[/url]. [b]4.[/b] Power cycle your internet router [b]5.[/b] [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13603]Improve your latency and packet loss[/url] [b]6.[/b] Follow our [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url] for best optimizing your connection to Destiny. If issues persist, try our [url=http://www.bungie.net/en/Help/Troubleshoot?oid=13610]Advanced Steps Networking Guide[/url] for possible router solutions, such as enabling UPnP or changing your NAT type. [b]7.[/b] Enable IPV6 on your router to see if that helps [/quote]
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