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7/30/2020 4:42:54 PM
2
Any help please
Hoping someone can help. I keep getting weaseled out of games kicked to home screen and sometimes can’t get past characters screen. I have 45 down 6 up nat type 2. My internet is running fine weaseled out of games kicked to home screen and sometimes can’t get past characters screen. I have 45 down 6 up nat type 2. My internet is running fine Ive power cycled everything a few times. Even left unplugged over night once. Been happening a few days now
English
#Help
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3 RepliesYou say up/down speeds and NAT but what about signal latency/ping, data loss rates and jitter. Also if you are using wifi they are subject to interference. When was the last time you reset your router and then cleared your system's cache. Have you looked up those error codes on Bungie.net or the Destiny app to bring up a help guide.
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1 ReplyHi there. Thanks for your report. The WEASEL error code is an all-encompassing error message that is usually an indicator that you are experiencing a general networking issue. [u]However[/u], this error can also show up if: [quote][b]A.[/b] You are Cross Saved and tried logging into two different platforms at the same time [b]B.[/b] You were in an activity and a ban was placed on your account [b]C.[/b] Your clan has special characters in its information or you have invites from clans that need to be removed[/quote] You may want to review our WEASEL article on http://help.bungie.net for more information about this error code. Below are suggestions that may help with your issue:[quote] [b]1.[/b] Use a wired connection rather than Wi-Fi [b]2.[/b] Quit any program or turn off other devices that are streaming [b]3.[/b] [url=https://www.bungie.net/en/Help/Article/12539]Clear your console cache[/url] or, if on PC, [url=https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335]verify the integrity of your game files[/url]. [b]4.[/b] Power cycle your internet router [b]5.[/b] [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13603]Improve your latency and packet loss[/url] [b]6.[/b] Follow our [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url] for best optimizing your connection to Destiny. If issues persist, try our [url=http://www.bungie.net/en/Help/Troubleshoot?oid=13610]Advanced Steps Networking Guide[/url] for possible router solutions, such as enabling UPnP or changing your NAT type. [b]7.[/b] Enable IPV6 on your router to see if that helps [/quote]
