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6/29/2020 1:26:01 PM
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Game hung at load in screen (before character selection)

After installing 7.51 the game was lagging, audio would drop out, and the game would crash. After initializing and reinstalling 7.51 via safe mode menu, the game will not load past the Shadowkeep splash screen. I have tested the HDD which is fine, no corrupt files to my knowledge. I have deleted and reinstalled the complete 100GB game 3 times now. Any ideas would help.

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  • Hi there. Thanks for your report. You may want to [url=https://www.bungie.net/en/Help/Article/12539]clear your console cache[/url] and then try again. If that doesn't work, you may want to uninstall the game, [url=https://www.bungie.net/en/Help/Article/12539]clear your console cache[/url], then reinstall the game. If your issues continue, you may have a corrupt HDD and should contact You may want to contact [url=https://support.playstation.com/]PlayStation Support[/url].

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