This is an issue that Bungie is currently investigating. The cause appears to be having your inactive characters in a clan. Try leaving the clan on your inactive players, and load up Destiny 2 again.
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I doubt it was a clan thing because the clan is still active, and i was able to play on xbox weeks before the update as well the skeleton of my characters were still accessible however all my triumphs, collections and story progress were wiped clean after i disabled cross save because of this issue
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It's not a matter of clan being active, but the players being inactive inside of cross save. It doesn't appear you have cross save enabled right now though, so if this issue is still persisting for you I'm not familiar with what the issue may be.
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Thats the thing, i was able to access saves across both consoles fine up until the recent update which completely blocked out my xbox and gave priority to my playstation. I appreciate the effort though, thank you.