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3/23/2020 4:10:19 AM
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Need to remove old Xbox account from Bungie account

I sold my Xbox one back in the D1 days and recently realized the account is still linked to my Bungienet, BUT i dont have access to my Xbox or the account anymore since the person wanted the account with the Xbox, i cant remove it from my profile without the login and i cant use the old ones since Microsoft has rendered them invalid. I want to remove the Xbox account from my Bungie so it cant potentially pose a security threat to my account (ie: setting crossave up somehow and destroying my 1500+ hrs of D2 pc gameplay) help is appreciated.

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  • You can't link/unlink accounts unless you are able to authenticate the account(s). Bungie is unable to help with users' accounts for security reasons. The only way you can unlink the account is to contact Xbox support and try an recover the credentials. If you are unable to gain access to the account, you'd need to create a new Bungie profile and link your active accounts there. Mind you, that this will cause you to lose your redeemed emblems as they are tied to the Bungie profile and not platform accounts.

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  • add: I sold the Xbox a solid 3/4 years ago.

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