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originally posted in: Account hacked
2/23/2020 10:51:05 PM
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Ok Steam just officially told me that bungie is supposed to help me. And honestly I get it, it's not their game and also they didn't make the bungie account linking process. What I don't understand is why bungie doesn't unlink that stupid account cause I have every possible proof that the account belongs to me. For the sake of god just f***ing imagine I made a steam account and I lost the credentials does that mean me the owner the buyer cannot access the game any f***ing more?!!!!!?????
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  • You say you do not force unlink accounts ok you're not force unlinking you are fixing a fu**ing mistake! No force just fu**ing helping a fu**ing costumer!!!!! One of the people who fu**ing gives you money!!!!!

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  • [quote]You say you do not force unlink accounts ok you're not force unlinking you are fixing a fu**ing mistake! No force just fu**ing helping a fu**ing costumer!!!!! One of the people who fu**ing gives you money!!!!![/quote] That language. Acting that way won’t get you help. Bungie doesn’t have your login credentials or anyone else’s and you need them to authenticate to link and unlink accounts. Since Bungie doesn’t have those credentials, they cannot do as you ask. That is why you have to work with Steam. Just because they told you to come to Bungie doesn’t make it correct. Bungie cannot do it. It’s not that they won’t, they can’t.

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  • Yes I know I am sorry for the language I'm just really mad. I miss the game and all I had in it. But please can you at least send me an email from bungie that tells steam to at least look into this.

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  • [quote]Yes I know I am sorry for the language I'm just really mad. I miss the game and all I had in it. But please can you at least send me an email from bungie that tells steam to at least look into this.[/quote] I don’t work for Bungie. You have to keep bugging Steam because sometimes you get customer service people who don’t know what they are talking about. I get that all the time when I have to call customer service for things until I press them enough. Look, we all get mad. The vest thing about typing messages and posts is before you hit “send” or “post”, you can re-read what you wrote and edit it. Always try to remain calm, especially when trying to ask for help.

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  • Will do thanks 👍

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  • [quote]Will do thanks 👍[/quote] I do wish you luck and please, take some deep breaths. Try to be calm and respectful.

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