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1/12/2020 5:01:04 AM
2

Fond Memories Bundle Purchased But Got No Engrams

I purchased the Fond Memories Engram bundle for 800 silver. My silver balance went from 1300 to 500, but I was never prompted to open the engrams. The bundle also disappeared from the "Seasonal Offerings" so the system thinks I have purchased it. I have completely logged out and returned to the Tower and Tess still does not prompt me to open them. Has anyone else had this issue?
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#Help #Eververse

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  • Hi. Thanks for contacting us. Have you checked your [b]Consumables[/b] inventory screen for an Eververse package that you can open? You can contact us through our [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13681]Eververse Missing Item contact form[/url] and we'll be able to look more into this issue.

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