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12/3/2019 3:29:36 AM
2

Lost my Izanagi and WishEnder ornaments, pls help

I bought the Ronin ornament for Izanagis Burden back in solstice of heroes and i had it since then. But since i transferred my xbox account(with forsaken) to my steam account(without forsaken) my ornament just disappeared! I even had the Wishender ornament(that i also payed money for) disappear too! And I’ve tried finding ways to contact Bungie or custom service directly so i can get the stuff i payed for back, but i haven’t found any! i want to get this information to Bungie as soon as possible before it’s overlooked and i end up being stuck without any ornament for izanagis and wishender. If there is anyway to fix this or if they actually read the post, please tell me or notify me that you can help, please. My steam name is Bruh_Moment69420(no shame) if you actually care about your player base. And let me know if this has happened to you too so we can get the word around, thank you and fingers crossed🤞
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  • Hi there, Thanks for reaching out. If the ornaments were purchased with Silver please follow this link and fill out the contact form at the bottom of the page. https://www.bungie.net/en/Help/Troubleshoot?oid=13681

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    • Do take note, i did claim it after i bought it and when i checked izanagis on d2 companion app earlier in season of the undying it was there would it should be

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