13 days ago I asked a question about returning things from Eververse. I didn't get the information I needed about the problem. I really like your game, and I want to play it further. I bought the Deluxe version of the game to access all the content, but due to my inattention, lost access. Without the seasons will play a much scope. I hope for your help. Thanks
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Returns for Eververse packages can only be done if you haven't already opened them up, and if you are within the 7-day return period.