I have recently cross-saved from my xbox to pc. I have played a bit on pc but then tried to go back to xbox. When i tried to do this it wouldn't load the game so i tried to uninstall it then reinstall in onto my xbox. This time it did load and i got to the shadowkeep menu. However when i went passed this it just stayed as a loading screen and won't load the screen that lets me chose my characters. Plez help.
Unplug your console from power for at least 5 minutes. Do the same to your router and Internet modem. After 5 minutes have gone by plug in your modem and power it on. After it fully comes back up then do the same with your router. Once it is fully up plug your XBox back in and try the game again.