I've been unable to transfer my PC license from Battle.net to Steam, as many users here have had issues with.
It appears this has been changed, and now there's some information on how to resolve this issue:
[quote]TRANSFER ERROR
You are attempting to transfer a Battle.net account to a Steam Account that has already been migrated.
##pcmigration.ThisSteamAccountHasAlready##
You can resolve this by:
Unlink Steam User Darkus
Create a new Steam Account
Migrate [Removed user ID] to your new Steam Account [quote][/quote][/quote]
This is insane. I don't want to have to create a blank new Steam account for one game, I've had my steam for years and never had an issue like this for any other game.
This is NOT an acceptable fix.
If this cannot be fixed, how shall I go about refunding my ingame purchases and Forsaken license that is no longer available for me from Battle.net? Not to mention my Shadowkeep preorder on my EXISTING steam account?
Edit: As a follow-up, I would just like to point out the promises that were made that the BungieHelp twitter would indicate any progress was also false. There was no announcement about this change.
I have 3 days left until the Steam refund window closes, I'm not going to risk my preorder money waiting any longer then this.
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Edited by TchaikovskiMk2: 10/10/2019 11:34:18 AMCan't believe that's all the technical support they can provide. Honestly, after tracking the whole event of Bungie handing this problem, they act like a low-end studio. It has never been mentioned on the migration website that one account can only migrate/ be migrated once and in the last few days they have told you they were "investigating" it like this should be something abnormal. But now they say:well, you can't migrate with your migrated account and that's not our problem so don't blame on us. Seriously? So what the heck are you guys investigating at? Admit it,you guys just don't want to solve this problem. Otherwise it has been pointed out in Bungie Help twitter. Won't buy Forsaken and Shadowkeep until my characters appear in my primary steam account.