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Edited by BNGHelp6: 10/9/2019 11:02:54 PM
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Dark

Battle.net to Steam license transfers - Now require a NEW Steam account to be created?

I've been unable to transfer my PC license from Battle.net to Steam, as many users here have had issues with. It appears this has been changed, and now there's some information on how to resolve this issue: [quote]TRANSFER ERROR You are attempting to transfer a Battle.net account to a Steam Account that has already been migrated. ##pcmigration.ThisSteamAccountHasAlready## You can resolve this by: Unlink Steam User Darkus Create a new Steam Account Migrate [Removed user ID] to your new Steam Account [quote][/quote][/quote] This is insane. I don't want to have to create a blank new Steam account for one game, I've had my steam for years and never had an issue like this for any other game. This is NOT an acceptable fix. If this cannot be fixed, how shall I go about refunding my ingame purchases and Forsaken license that is no longer available for me from Battle.net? Not to mention my Shadowkeep preorder on my EXISTING steam account? Edit: As a follow-up, I would just like to point out the promises that were made that the BungieHelp twitter would indicate any progress was also false. There was no announcement about this change. I have 3 days left until the Steam refund window closes, I'm not going to risk my preorder money waiting any longer then this.
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  • Hello Dark. Thanks for reaching out to us for information. Our records show that your currently linked Battle.net account hasn't been migrated yet, but your Steam account has. It appears the Battle.net account that migrated to your Steam account was Lupi#1461. This information should have been shown to you during the migration process. Unfortunately, once a platform account has been migrated, it's not possible to migrate with that account again, so you will need to create a new Steam account and link it to your Bungie profile to perform PC migration.

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