So I purchased the Great White ornament for hammerhead. Was pressing X to unlock and at the moment it was going to finish I arrived at the tower. It kicked me from menu. When I went back in the unlock was gone. I used the app and searched and saw it and tried to remove from vault and it disappeared from there too. It shows I purchased it but I can’t unlock it. Checked the gun and the ornament is not able to be applied. Anyone able to help with this? Thanks, Bryan
Hi. You can contact us through our [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13681]Eververse Missing Item contact form[/url] and we'll be able to look more into this issue. You need to make sure that you are signed into Bungie.net when filling out the form.