I am not trying to rile up issues, but I am currently trying to get a refund on my Forsaken Licence from Bnet because their only response is I linked the wrong steam account, which I have proof is wrong. I don't want to start a boycott or anything, but I'd say cancel your preorder. Get your money back while you can.
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join the club. no sarcasm intended. sorry youve had the same Poor service as so many of us, but it seems our money and time just doesnt matter to them. hope things work out for the people who stick it out for... however long this may take.