JavaScript is required to use Bungie.net

Service Alert
Destiny 2 will be temporarily offline tomorrow for scheduled maintenance. Please stay tuned to @BungieHelp for updates.

Help

Help us help you.
Edited by Andy97: 10/8/2019 12:57:03 AM
1

Charged double for silver on Destiny 2.

Hello, I have bought a 1000 silver pack on Destiny 2 and in my purchase history it seems like there's 2 purchases of that pack.I went back in game to check it was indeed 2200 Silver instead of 1100. I just wanted to purchase silver for the Battle pass and the bigger problem is that when i first tried to purchase it failed and didn't ask me for confirmation and I just found out that the transaction actually went through somehow without even confirming anything.So i have double the amount of silver that i needed.(i used steam overlay/in game browser when you press shift+tab)and i think that's the problem. After,when I saw that i can't use the in game steam browser or overlay because it failed,i minimized the game and opened the application itself(steam) and bought the silver directly from the store and this time it did ask me for confimation twice(once for wallet and once for the silver purchase).I confirmed with my password and did not have the" remember this payment type for future transactions " box and then i recieved my receipt from PayPal on my email only for one purchase (9,99Eur) but not for the first one that was supposed to be failed. My PayPal account was clearly connected on the steam account but i needed to insert the password in order for the transaction to proceed.I know this problem should be solved with steam since my PayPal account's security was basically bypassed by their in game browser and i will try to contact them as well. Thank you and i hope to hear from you guys soon. Ingame/steam name: Andy97(Romania)

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

You are not allowed to view this content.
;
preload icon
preload icon
preload icon