JavaScript is required to use Bungie.net

Help

Help us help you.
10/6/2019 4:02:00 AM
1

Well I'm Banned.. and this time you're truly wrong

Add a appeal option

4

Do not add a appeal option

3

Vex are the real answer

1

So little back story here this actually happened months ago at first i thought it was funny i figured i went HAM in the crucible while grinding out for that recluse and had people report me and i was like eh this will get resolved now here i am two months later so i'm not really sure but of course it says i cannot play for 183965 days or whatever which is crazy of course so all i can think of is your server gave a false positive? i figured maybe my razor synapse has something to do with this, this did happen after my first use with it. and personally being a 32 year old adult who works in IT Security i know that these things can happen it really is a shame that you do not have a better system in place for people to appeal whatever you use to scan background processes is not infallible and to think it is would be foolish now i know there will be haters who come in here and say i shouldn't have did whatever it was i did but from where i'm sitting i didn't do anything wrong more than likely no one will read this from actual Bungie support but at least my complaint will be out there and hopefully someone in 300 years see's this and says hmm maybe we should go ahead and un ban his account i would like to say thanks for all the fun i've had and the friends you have helped me make in gaming though the story in this game was hard to find at times it was still a super solid game i really hope for your company you put in some sort of appeal system because i cant be the only "whale" as you guys like to put it that you have lost from something silly like this. but peace out and look to the stars -Shaner9er
English
#Help #gameplay

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • [quote] i figured maybe my razor synapse has something to do with this, this did happen after my first use with it.[/quote] Razor software does not cause bans. [quote]Security i know that these things can happen it really is a shame that you do not have a better system in place for people to appeal whatever you use to scan background processes is not infallible[/quote] They are aware that automated systems are falible, that is why all bans are manually placed by SRT after reviewing. The anti-cheat software only flags your account. From their policies: [b]Restrictions are temporary, and will not be overturned or undone before they expire. Once an account is banned however, that ban is permanent. Account restrictions and bans are only done in extreme cases; if actions were taken against your account, then it was with reason. [/b] [b]There are NO options to dispute or overturn account restrictions or bans.[/b] Bans are lifetime for that account https://twitter.com/Bungie/status/1179836392953675776 <- Most recent info https://www.bungie.net/en/Help/Article/11929 https://www.bungie.net/en/Explore/Detail/News/47715 [i]*I am not a Bungie representative, just a player trying to give the answers that are available.[/i]

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    1 Reply
    You are not allowed to view this content.
    ;
    preload icon
    preload icon
    preload icon