Right, and what I'm telling you is that there has never been an issue on any other Steam game, so I'm guessing this is a bug or implementation detail with Steams filter that is incorrect, making it too aggressive. There are a bunch of other people facing this issue. This is not a normal Steam thing.
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
7 Day Ban
7 Day Ban
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