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9/18/2019 5:31:52 PM
4
Hacked the account
my account was hacked and tied to someone else's steam and psn, administration, I ask you, disconnect someone else's steam and psn from my account
English
#Help
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2 RepliesPlease head over to this help article: https://www.bungie.net/en/Help/Troubleshoot?oid=48099 . Read the article, and if your issue is not resolved by the information in the article, please click the button at the bottom, fill out the form with all of the information, and submit it. After submission, please be patient, as the Bungie teams have to go through each submission (including all of those that were before yours), and they only do so during business hours, so it may take some time for you to get a result if one is needed.
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Edited by GrundleBeans: 9/18/2019 5:41:38 PMHi, if someone has gained control of your Steam/PSN accounts, you'll need to contact Steam and/or PSN for help with regaining control of them.
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2 RepliesBungie does not handle Account info, it is solely your responsibility as the owner of the account to protect your account. If someone has linked other accounts to your profile, you will need to talk to Steam and Sony.
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Edited by TuxyDoh: 9/18/2019 5:36:23 PMthey cannot force disconnect accounts. What you will have to do is deactivate cross save, and then move your legit account to a new profile. If you have issues deactivating cross save: Please fill out the [url=https://www.bungie.net/en/Help/Troubleshoot?oid=48099]Cross Save Contact Form[/url] and provide as much information as possible so they can look into your issue. All tickets will be addressed at the discretion of Destiny Player Support during regular business hours.
