So I'm trying to submit a contact form to Bungie so they can hopefully fix a campus internet/error code: nightingale related issue I've been having. I fill out all the required information but I just get an email 1-2 days later saying:
"Your help request is invalid and will not be investigated as it concerns an issue that is off-topic to the contact form used to submit the help request."
Is this because I'm putting the ticket number in wrong? Does anyone know what an appropriate ticket number is supposed to look like? I asked my IT department for it directly and I just put in the one they gave me but after 2 forms I still get the whole "this is invalid" thing. Surely my description of the issue isn't what's invalid because I tried all the other recommended steps and none of that worked so what is a guardian to do? Am I dumb? Any insight would be highly appreciated!
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3 RepliesHello, Which form are you using?
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3 Replies[quote]So I'm trying to submit a contact form to Bungie so they can hopefully fix a campus internet/error code: nightingale related issue I've been having. I fill out all the required information but I just get an email 1-2 days later saying: "Your help request is invalid and will not be investigated as it concerns an issue that is off-topic to the contact form used to submit the help request." Is this because I'm putting the ticket number in wrong? Does anyone know what an appropriate ticket number is supposed to look like? I asked my IT department for it directly and I just put in the one they gave me but after 2 forms I still get the whole "this is invalid" thing. Surely my description of the issue isn't what's invalid because I tried all the other recommended steps and none of that worked so what is a guardian to do? Am I dumb? Any insight would be highly appreciated![/quote] -_- There is no contact form. These forums are the only way the possible get a response. And if you're here complaining about the matchmaking then you are mistaken into thinking they can fix it at all. Their incompetence knows no bounds.