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Edited by Blarguarded:
7/19/2019 9:01:54 PM
1
Endless Checking for Update screen
After you launch the game and either click or press Enter to start the game loading you character selection, I have the screen show, in the bottom right area, the message "Checking for updates," and it won't go away.... I left it "checking" for over an hr and did not change. I have scanned and repaired multiple times. I have also tried uninstalling the game and re-downloading it, same results. I have run out of options and need help.
Should also note the game launches and loads fine on my old computer on the same network connection.
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1 ReplyHey there. Appreciate you posting about this issue. We're aware that this is occurring and we're currently investigating. Here are some steps you can take to try and resolve the issue: [quote] [b]1.[/b] A wired connection is recommended to play Destiny, and if your connection is being used for other things when playing the game, such as streaming, it's recommended to quit those programs. [b]2.[/b] [url=https://www.bungie.net/en/Help/Article/12539]Clearing your console cache[/url] or performing a [url=https://www.bungie.net/en/Help/Article/46501]Scan and Repair[/url] in the Battle.net app [b]3.[/b] Power cycling your internet router [b]4.[/b] Review our guide on [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13603]improving latency and packet loss[/url] to see if that might help [b]5.[/b] Following our [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url] for best optimizing your connection to Destiny. If issues persist, try our [url=http://www.bungie.net/en/Help/Troubleshoot?oid=13610]Advanced Steps Networking Guide[/url] for possible router solutions, such as enabling UPnP. You may also want to enable IPV6 on your router if you have it. [b]6.[/b] You may want to change your DNS server on your console to Google's Nameservers (8.8.8.8. and 8.8.4.4.) [b]7.[/b] Contact your internet service provider to see if there are any issues with your connection. [/quote]
