I have been getting 'Bungie servers are not available' at the signing in screen for the past 4 days. I tried the scan and repair tool and uninstalling and reinstalling the game too. I don't know what to do.
Hi Appl. Appreciate your report. [url=https://twitter.com/BungieHelp/status/1150483442812870656]We're currently investigating various connection issues,[/url] but those started up last night. What you're describing sounds like an internet service provider issues. Here are some steps you can take to try and resolve the issue: [quote] [b]1.[/b] A wired connection is recommended to play Destiny, and if your connection is being used for other things when playing the game, such as streaming, it's recommended to quit those programs. [b]2.[/b] [url=https://www.bungie.net/en/Help/Article/12539]Clearing your console cache[/url] or performing a [url=https://www.bungie.net/en/Help/Article/46501]Scan and Repair[/url] in the Battle.net app [b]3.[/b] Power cycling your internet router [b]4.[/b] Review our guide on [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13603]improving latency and packet loss[/url] to see if that might help [b]5.[/b] Following our [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url] for best optimizing your connection to Destiny. If issues persist, try our [url=http://www.bungie.net/en/Help/Troubleshoot?oid=13610]Advanced Steps Networking Guide[/url] for possible router solutions, such as enabling UPnP. You may also want to enable IPV6 on your router if you have it. [b]6.[/b] You may want to change your DNS server on your console to Google's Nameservers (22.214.171.124. and 126.96.36.199.) [b]7.[/b] Contact your internet service provider to see if there are any issues with your connection. [/quote]