JavaScript is required to use Bungie.net

Help

Help us help you.
7/12/2019 11:42:24 PM
1

Game says i have connection issues

my game constatly wont let me play and say i have connection issues it has come up with about 15 differrnt error codes and i know my internet is fine and stable. Will load and just sometimes say i cant connect to servers, i have not purchased the game, i do no own the game, bungie servers are down, myy internet is down. When I know all of these are wrong?
English
#Help #pcsupport

Posting in language:

 

Cancel Edit Play nice. Take a minute to review our Code of Conduct before submitting your post. Create Fireteam Post

  • Hi Jack. Thanks for reaching out to us. This could be an internet service provider issue. If you are on a wireless connection, a wired connection is recommended to play Destiny. If your internet connection is being used for anything else besides playing the game, such as watching a movie or streaming, it's recommended to quit those programs. Here are some steps you can take to try and resolve the issue: [quote] [b]1.[/b] [url=https://www.bungie.net/en/Help/Article/12539]Clearing your console cache[/url] or Performing a [url=https://www.bungie.net/en/Help/Article/46501]Scan and Repair[/url] in the Battle.net app [b]2.[/b] Power cycling your internet router [b]3.[/b] Review our guide on [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13603]improving latency and packet loss[/url] to see if that might help [b]4.[/b] Following our [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url] for best optimizing your connection to Destiny. If issues persist, try our [url=http://www.bungie.net/en/Help/Troubleshoot?oid=13610]Advanced Steps Networking Guide[/url] for possible router solutions, such as enabling UPnP. You may also want to enable IPV6 on your router if you have it. [/quote]

    Posting in language:

     

    Cancel Edit Play nice. Take a minute to review our Code of Conduct before submitting your post. Create Fireteam Post

    2 Replies
    You are not allowed to view this content.
    ;
    preload icon
    preload icon
    preload icon