Hi there. Thanks for your report.
We're currently investigating this issue.
Edit: You may want to [url=https://www.bungie.net/en/Help/Article/12539]clear your console cache[/url] and check to see if that might help with your issue. If that doesn't work, you may want to uninstall the game, [url=https://www.bungie.net/en/Help/Article/12539]clear your console cache[/url], then reinstall the game.
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He said Xbox One X. I'm also encountering the same issue for months now. The game locks up, gives the error message, and crashes.
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Thanks. You may want to [url=https://www.bungie.net/en/Help/Article/12539]clear your console cache[/url] and check to see if that might help with your issue. If that doesn't work, you may want to uninstall the game, [url=https://www.bungie.net/en/Help/Article/12539]clear your console cache[/url], then reinstall the game.
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I made a post a few days ago detailing every troubleshooting step I took. I cleared cache, uninstalled game, moved from external to internal storage, and even tried restoring console to factory settings. Nothing has fixed the issue.