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6/15/2019 4:08:34 AM
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Banned? Please help me understand why

Hello. I know it says ban's are permanent but I have no clue why I've been banned I did notice activity on my account when i was asleep, so I could have been hacked or something. I have no clue what they could have done to cause this. I also recently bought Forsaken (Just yesterday). Since I had got the game when it was free and I thought I'd give something back to the fun times I had, But I come back to this. I am utterly confused and upset.
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#Help #pcsupport

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  • Same here for the 3rd time, probably connection but I’m not sure, no pop up screen appears. I’m sick of this behavior from bungie, and no one can reply to me

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  • Typically, pc bans are due to software detected by Destiny 2 while running. These include but not limited to, trainers, aimbots, auto-fire, mods, graphics hacks, anything that injects code into games, debuggers for programing, even some viruses. any of these could cause a ban, [b]even if not destiny 2 specific[/b] [b]Bungie does not discuss restrictions or bans.[/b] [b]Restrictions are temporary, and will not be overturned or undone before they expire. Once an account is banned however, that ban is permanent. Account restrictions and bans are only done in extreme cases; if actions were taken against your account, then it was with reason. [/b] [b]There are NO options to dispute or overturn account restrictions or bans.[/b] Bans are lifetime for that account https://www.bungie.net/en/Help/Article/11929 https://www.bungie.net/en/Explore/Detail/News/47715 [i]*I am not a Bungie representative, just a player trying to give the answers that are available.[/i]

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  • The same problem occured to me yesterday. In one moment I was working towards a triumph, in the other moment my screen turned grey and I was banned for no obvious reason. I MIGHT have an idea what could have caused this, but I'm not sure, because there was no further information except for that which you find on bungie's 'ban' page. There were several issues beforehand with both of my connection to the servers as well as graphic performance, so I ran both a test and a scan with Norton Security while Destiny2 was running. Maybe the game misinterpreted the scans as a hack or such? I will definitrly take care that in future no scan will affect game sensitive data (although it does not seem likely to get my account back. Lessons learned, in that case.) I'm quite in shock that there seems to be no possibility to reason for those who might be falsely accused of breaking the rules

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    • I’m afraid that you are out of luck as in the Eula, which you agreed to before we playing the game, Bungie doesn’t lift bans nor will they discuss the bans.

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    • [quote]Hello. I know it says ban's are permanent but I have no clue why I've been banned I did notice activity on my account when i was asleep, so I could have been hacked or something. I have no clue what they could have done to cause this. I also recently bought Forsaken (Just yesterday). Since I had got the game when it was free and I thought I'd give something back to the fun times I had, But I come back to this. I am utterly confused and upset.[/quote] There are 3 types of punishments for Destiny/Bungie. Bans, Restrictions and Suspensions. Each are different. BANS are permanent. The message usually says: "NOT SO FAST! This account has been banned." RESTRICTIONS are temporary. The message usually says: "RESTRICTED! This account is temporarily restricted from _______." If it is your 1st RESTRICTION it's USUALLY 2 weeks. If it is your 2nd RESTRICTION it's USUALLY 2 months. RESTRICTIONS can stack on each other, usually due to the severity and frequency of multiple reports overtime. So 2 weeks AND 2 months, so to most players there won't be a 2nd splash screen and the RESTRICTION ends later than expected. RESTRICTIONS USUALLY end during the reset of that week and not the day of. In-Game Gambit/Competitive Crucible SUSPENSIONS are only 30-60mins and placed automatically if you leave too many games in a short time span for ANY reason. Whether it be a ddos, error code or power outage. The message usually says: "TIME OUT! You left a ______ match before it was complete…." If you have had 2 prior RESTRICTIONS a 3rd penalty can either be a much longer RESTRICTION or a full on lifetime BAN. They WILL NOT respond or message you. They WILL NOT tell why a punishment was issued. They don't have to. They don't care. Loyalty. Time played. Content purchased. Gear earned. When you started. It is all irrelevant. They make the rules. We have to follow them. Break them and they penalize you. There is no course of action to appeal any punishment issued. They WILL NOT lessen or remove any punishment issued for any reason. They've had this no tolerance policy since Day 1 of D1. It won't change anytime soon. The reasons most ppl have a punishment issued to them is: For some form of cheating (ddossing). Playing with cheaters (paying for a carry, sharing account info, or staying in a lobby with a cheater for too long and benefiting from their illegal actions). Or having consistently terrible internet connection that it affects OTHERS players and not just yourself. You may be playing fine. But to others you may appear as an unkillable red-bar. For most PC tagalongs: They are banned because SOMETHING installed on your PC was viewed as a POTENTIAL threat to D2 and those are promptly banned. The process for BANS and RESTRICTIONS involve reports coming in from players or their flag system towards an individual. The Bungie monkey at HQ reviews it. And they decide if it was warranted or not.

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