JavaScript is required to use Bungie.net

Help

Help us help you.
6/14/2019 9:37:08 PM
1

My Game Keeps crashing (PC)

I can finally login to my account after 6 months of chicken errors. I want to say thank you to Bungie and I am grateful that it was fixed. But now I have another problem. I am able to login to a character and float in orbit. But...that's pretty much it. Every time I try to go somewhere, like the EDZ, Strike, The Tower, etc. It will go to the loading screen (Which is me flying then flying to my destination) and fade to black...and stay black for over 2 minutes then crash back to the desktop. I'm not sure what's causing this. I'm not sure if it's my computer, because: 1. I've been able to play on this computer before. Or did the minimum system requirements change? If so, can someone pls tell me what they are. 2. I have been able to reach and walk around the tower 3 times. And at first I've gotten 2 error codes: Bird and Buffalo. And I've seen "Contacting Destiny Servers" on the bottom right of my screen a few times before it would crash. If it was my computer hardware, I'm sure I wouldn't have gotten ANY error codes and would just crash. (Which happens now) 3. I've done everything I can to try and fix it. Scan and repair, even uninstalling/reinstalling the game. I'm scared to go mess around with my hardware options cause I don't want to mess something up. (If my computer is the cause) It could just be your servers, my or your network being all wonky. Cause I'm sure I'm not the only one that's experiencing this. I've noticed no one in my clan is online (which has over 60 people), and when I check the roster at the tower, there's like only 5 or 6 six people online, including me. So basically I'm asking, is it my computer, my connection, or your servers? Cause I feel like it's a mix of all 3. If it's your servers i'll be ok with that, and wait patiently for everything to be patched up. I understand you guys are busy taking care of stuff right now and are helping other people. So i'll try my best to be patient for an answer. Thank you and reply asap.
English
#Help #pcsupport

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

View Entire Topic
  • Hey Jesika, This sounds like a tough one. Difficult to know exactly what is causing the issue. In regards to the minimum specs, you can find them [url=https://us.battle.net/support/en/article/109713]here[/url] - how does your current system look compared to that? Have you read the help pages for chicken and buffalo? If you haven't, I recommend taking a look at those: https://www.bungie.net/en/Help/Article/11917 https://www.bungie.net/en/Help/Article/11876 Are you using a wired or wireless connection on your PC?

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    3 Replies
    You are not allowed to view this content.
    ;
    preload icon
    preload icon
    preload icon