Bungie, I bought a bundle (Best of Year 1 Engram Bundle) from Eververse with 800 silver and received items that I had already had within the game, this seems to be some sort of mistake because why would the engrams give me items that I already owned, the knockout function doesn't seem to be working. Thanks for the immediate help in fixing this error.
The Best of Year 1 Engram does [b]not[/b] have a Knock Out System apart from Ornaments, Ghost Projections and Emotes which can only be unlocked once. So you can get duplicates and the chance for that can be pretty high if you had a lot of the items from Year 1 already. Normally, only Event Engrams have a Knock Out System as these are time-limited to a short time depending on how long the Event lasts while the Season Engram is there for 3 Months meaning you have a longer time to get the items you want.
Which “duplicates” did you receive? Are you aware that not all items within the engram are part of any knockout list?