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4/21/2019 11:14:41 PM
5
Game freeze and crashing only when entering Bergusia
This started happening yesterday where my game is really laggy only on the EDZ and when I get close to or as I'm launching Bergusia it freezes and crashes. It rarely works and lets me play the forge, I tried resetting my GPU clock and that didn't seem to work. My OS game and GPU drivers are all up to date, I uninstalled and reinstalled the game and did multiple file repairs on the blizzard launcher. I couldn't seem to find a fix for this so if someone could help me with this that would be greatly appreciated.
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5 RepliesHi DUCKLZZZ. Thanks for reaching out to us about this issue. Some players have said that if they wear a Revelry ornament this happens to them, too. Are you wearing a Revelry ornament? If not, you may want to follow the below steps, which may help with your issue: [quote][b]1.[/b] Completely uninstall both Destiny 2 and the Battle.net application [b]2.[/b] Delete the following local cache/settings directories: [quote] [b]– %APPDATA%\Bungie\DestinyPC[/b] - %PROGRAMDATA%\Battle.net [i]More Information[/i]:[spoiler] [b]*WARNING* Deleting these will cause you to lose persisted settings, such as logged in users, keybinds and graphics settings in Destiny, etc.[/b] [i]The directory names above are actual paths that can be used in Windows Explorer. For example, if you enter "%PROGRAMDATA%" in the Windows Explorer address bar, it will automatically take you to C:\ProgramData (default), which is a hidden directory.[/i][/spoiler][/quote] [b]3.[/b] Reinstall the Battle.net app and Destiny 2[/quote]
